Yes. Our drivers use a mobile app called "Chow Local Driver". Anyone can download the app, however, only those with a Chow Local "Driver" account (username and password) can access the app.
The app shows drivers a list of available delivery requests and allows them to select any request they choose to accept. Prior to accepting a delivery request, drivers are shown limited information, including: ● The distance from the driver's current location to the restaurant● The distance from the restaurant to the customer (drop off location)● The restaurant's name and logo● The amount of time the driver has to get to the restaurant; how many minutes until the order is ready to pick up
Once the driver accepts the delivery request, they get full details including:● Tip Amount● Delivery's Total Earnings ● Countdown to arrive "on time" at the restaurant● Customer name● Drop-off address● Customer instructions/notes● Restaurant instructions/notes● Button to call the customer● Button to call the restaurant● Button to get directions to the restaurant or the customer● Buttons to update the delivery status and automatically notify the customer
Our driver app also shows each driver all the past deliveries they have completed and more.